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Showing posts from February 28, 2008

8 ways to be a better boss

Great coaching boils down to 8 basic tips, she says. Here they are: 1. It's all in the relationship. "You can't coach if you haven't taken the time to build a strong relationship with your team," says Frankel. So take some time every day to get to know your team members - their likes and dislikes on the job, what they find frustrating and rewarding, their interests outside of work - and let them get to know you. "Trust me, the time you spend will pay dividends," Frankel says. 2. Always follow the 7:1 rule. "You must give seven pieces of positive feedback for every one piece of developmental feedback if you don't want to be perceived as overly critical," Frankel says. "Catch people in the act of doing things right and reinforce it with praise" - even if they're just doing the job they get paid for. 3. Be clear about your expectations. When you assign projects, discuss timelines, outcomes, and how success will be measured. Sa...